- Why can't I login?
If you have registered and cannot login, make sure your browser accepts
cookies.
For more information on enabling cookies, click here.
If so, delete your IC Master/EEM cookies and try logging again.
This will give you a new cookie and allow future access without re-login.
To delete your cookie - Go to Start - Search - for files or folders.
Under 'Search for files or folders named' enter *eem*. Once displayed,
you can delete the cookie files. Then go to eem.com/membership/login.asp and
login.
- How do I access the Franchised Distributor Search?
Stock Net (stknet.com) has been merged with EEM.com.
We have combined our data with EEM.com to provide a more powerful search.
You can go to the Franchised Distributor Search and begin.
- I am a distributor - How do I post inventory for the Franchised Distributor Search?
For information for participating distibutors, go to Franchised Distributor Help.
- What happens if I change my E-mail Address?
If you have changed your e-mail address, you should re-register with
the new address.
This will allow us to contact you with information.
- I can't find a device on your IC Parametric Search. Why not?
Some parts--and categories of parts--may be currently unavailable while
our IC database is being restructured. If you would like to request
that a part be added to the site, please e-mail
us the part number, type of device, and manufacturer information, and
we will do our best to add it to our database.
- Where do I find a datasheet on a particular part?
We are currently in the process of adding datasheet accessibility to
our data. Datasheets for some company's parts are available now; many
others will become available in the coming weeks.
If you cannot determine the manufacturer or the part is not listed at
the manufacturer's web site, e-mail
us and we will try to help you.
- I'm a manufacturer. How do I add or update my company's information
on your site?
We are very interested in ensuring that our data
is complete, and we will be adding features in the coming months to
assist in this process. For now, please e-mail
us so that we may work out the best way to update your information.
- Which browser should I use to access EEM.com?
To optimize your experience, we recommend using Internet Explorer version
4 or above, or Netscape 4 or above.
- When I can't find a part, how can I alert the EEM / IC Master editorial
staff?
Once registered and logged in, EEM provides users with a link
from the home page to submit base part information. Once approved, the
part information is added to the EEM database.
- Where can I find information on IC Master or EEM CD-ROMs?
Although we do not plan to produce any new CDs, you can find the CD-ROM FAQ here for help.
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